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Faq

Frequently Asked Questions – Sullivan Plumbing

Sullivan Plumbing has been quietly fixing Bellingham’s plumbing problems for nearly 60 years. Family-style operation, licensed crew, and a habit of doing right by the people who call us.

What services does Sullivan Plumbing provide?

Sullivan Plumbing offers professional residential plumbing services including repairs, installations, drain cleaning, sewer camera services, water heater service and replacement, rooter services, hydro jetting, tankless water heater installation, leak repair, and general plumbing maintenance throughout Whatcom County.

Where are you located and what areas do you serve?

Sullivan Plumbing is located at 4041 Bakerview Spur Ste 3, Bellingham, WA 98226 and serves all of Whatcom County including Bellingham, Ferndale, Blaine, Everson, Lynden, Sumas, Maple Falls, Glacier, Lummi Island, and other nearby areas in northwest Washington.

How long has Sullivan Plumbing been in business?

Founded in 1966, Sullivan Plumbing has been providing quality plumbing services for decades, earning customer referrals and repeat business throughout Whatcom County.

Are you available for emergency plumbing service?

Yes. Sullivan Plumbing offers 24/7 emergency plumbing services, so you can get help any time, day or night, for urgent issues like leaks, burst pipes, or backed-up drains.

How do I get a plumbing estimate or schedule service?

To schedule service or request an estimate, you can call (360) 734-6440 or use the contact form on the website. Our team will work with you to understand your plumbing needs and arrange a service time that fits your schedule.

Do you guarantee your work?

Yes. Sullivan Plumbing stands behind the quality of its work with a 12-month warranty on labor. If the same part fails within that period due to workmanship, we’ll fix it at no additional charge.

Do you provide water heater services?

Yes. We offer comprehensive water heater services, including repair, replacement, and tankless water heater service and installs to improve performance and efficiency in your home.

What payment methods do you accept?

Sullivan Plumbing accepts a variety of payment methods, including cash, check, American Express, Discover, MasterCard, and Visa.

Are your plumbers trained and equipped?

Yes. Our plumbers are factory-trained technicians with fully stocked trucks so we can complete most repairs on the first visit without unnecessary return trips.

Why is my water bill suddenly so high?

A sudden spike in your water bill often indicates a hidden leak, such as a running toilet or a broken water pipe. Sullivan Plumbing will help you locate and fix these issues quickly.

What can I do to prevent my pipes from freezing in the winter?

  • Insulate Exposed Pipes: Focus on pipes in unheated areas like crawl spaces, attics, and garages using foam pipe insulation.
  • Drip the Faucets: During extreme cold, let a very thin trickle of water (both hot and cold) run from faucets served by exposed pipes. This keeps water moving and relieves pressure.
  • Open Cabinet Doors: Keep kitchen and bathroom cabinet doors open to allow warmer air from the house to circulate around the plumbing.
  • Disconnect Outdoor Hoses: Remove, drain, and store garden hoses. Use faucet covers on outdoor spigots.
  • Seal Air Leaks: Use caulk or insulation to seal gaps where cold air might enter near piping, such as around dryer vents or electrical wiring.
  • Maintain Heat: If you are traveling, keep your thermostat set no lower than 55°F to ensure the interior of the home stays warm enough to protect the plumbing.

If you have a plumbing emergency during a freeze, you can reach Sullivan Plumbing 24/7 at (360) 734-6440

What should I do if a pipe bursts in my home?

Immediately shut off your main water valve and call our 24/7 emergency line at (360) 734-6440. Quick action can prevent thousands of dollars in water damage.

How often should I have my water heater flushed?

To prevent sediment buildup and extend the life of your unit, we recommend a professional water heater flush once a year. This is especially important in areas of Whatcom County with harder water.

How can I contact Sullivan Plumbing with questions?

You can call (360) 734-6440, email service@sullivanplumbing.net, or fill out the contact form on the website for questions, scheduling, or service requests.

Want to work with us?

Call for live help or send a request and we’ll get back to you.

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